Returns & Exchanges
RETURNS & EXCHANGES/REFUND POLICY
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be unworn, unused, unwashed and in its original condition
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
Sales item(s) are non-exchangeable nor returnable either in our retail boutique or via our online portal.
1. VALIDITY FOR EXCHANGES & RETURNS
All exchanges and returns would need to be raised within 7 days of the purchase.
You have to mail us at firstname.lastname@example.org with product pic, our team will investigate your case and we will contact you for return & exchange your product.
If it is any error from our side, like wrong product deliver or you get any product which is not working properly, then we will pick it up from your door step and will refund your full order amount.